Horrible app – Guardian Connect US Review

The app isn’t stable at all. I had to uninstall it because it had my entire phone frozen. I’ve had to calibrate at least 3 times a day because the app isn’t working properly. Last week the app updated and I had to pair my transmitter again. Which means I had to disconnect it from the sensor. Using this system is the worst decision I have made. I’m editing this review to add that I called tech support as directed after my initial review. I pressed 4 for the stand alone CGM and was something connected to support for an insulin pump. The rep tried to transfer me to the right department, no one answered, and the call bounced back to that original rep I spoke with. This is sad. People depend on this app to assist with making medical decisions and it’s unreliable. This is unacceptable.
Review by SimplyTrouble on Guardian Connect US.