Hotwire has lost their way – Hotwire: Last Minute Hotels Review

I used to use Hotwire and recommend it to everyone. I have used it for more than 5 years. Lately they limit the reviews that you see to “2”. Some of those reviews can be quite misleading. You use to read 20 or more reviews and you could get a sense of the place. In my recent trip I booked 5 hotels with Hotwire. 3 were fine - as advertised. Two were complete misses. I couldn’t even stay at the hotels - they felt unsafe. The reviews for my most recent miss were 1) Good! 2) Great Location. Both reviews were so wrong. There was a Sheriff parked in the lot all night. I asked him and he says the place is active at night. Good grief! We left of course. Lost our money! Limiting reviews hurts Hotwire Clients from making good choices. I think Hotwire is more interested these days in protecting the hotels than they are their app users.
Review by ArmoireNH on Hotwire: Last Minute Hotels.