Doesn’t work on firetv. Tech support awful – NFL Network Review

Since the beginning of this season firetv only shows about 1/2 - 2/3 of the Gamepass replays on Monday/Tuesday. This happened on 5 different firetv devices. I reached out to tech support week 1 and was told “we’re working on it.” I waited until I couldn’t stand it anymore and reached out this week. Was told I was looking in the wrong place (I’m looking under the giant menu labeled “Gamepass” where else would I look?), that the *old* issue wasn’t related to my problem, and that they offer no refunds. Basically the snarky little neckbeard at tech support left it with “you’re doing it wrong.” A multi billion dollar corporation charging $99 a year for an app that doesn’t work. It is also buggy and sometimes just shows a black screen or dies on IOS and firetv. Every time I load the app I have to login again. As another example- I waited all weekend to watch a game, I load it up on my phone, hit the skip 30 seconds button, and it fast forwards to the end of the 4th quarter showing the score and ruining 2 hours of planned enjoyment. Honestly it would be easier, cheaper, and more reliable just to torrent the games you want. This is a complete crap show. I have poorly converted Japanese sexy toy apps that are more reliable and easier to navigate.
Review by BradFamily on NFL Network.