App not working – Wag! - Dog Walkers & Sitters Review

I’ve been a customer for years and suddenly my app stopped working. I’ve deleted the app and re installed it, restarted my phone, and done everything I’ve think of to troubleshoot. I even sent an email to your support email and the response I got back was to go into the app to contact support since you don’t monitor your support email! I can’t even do that! How frustrating- It seems that every time I re download the app and log in with my credentials it crashes, but when I try and “create” a new log in, it works perfectly. I do not, however, want to create a new login or another account since I have my favorite walkers and my pups information all set on this one. Please help! I’ve used you guys for over 5 years and would hate to change over to Rover!
Review by Lady Di* on Wag! - Dog Walkers & Sitters.