Incorrect Alerts That Cost Me Over $200.00 – TripIt: Travel Planner Review

I received an alert showing that my flight had been delayed. The alert came at. It was a delay from 0700 to 1730. I caught a taxi to a nearby hotel. I came back to the airport at 1500. The airline said that the flight was not cancelled. I would have to wait until the next morning to catch the next flight. I then had to buy another ticket. I made a recommendation to add VERIFY or VERIFY WITH CARRIER/AIRPORT to the end of alerts like that. We all know that travelers can get quite tired. I told them that I didn’t want to know their sources, only why the alert was wrong in general with no specifics needed. Otherwise, I see it as their reputation that takes a hit, especially with your pro membership. I did not want to speak ill of this company, if I didn't have to. The only compensation that I got was a free year of Tripit Pro. Tripit said, “We do not release our sources for where we receive our travel alerts information but have passed your feedback on to the appropriate team to help prevent future issues.” There is no way to know if they actually did that. Ripped Off, Jeffrey Dean
Review by Jeff 'Teach' Dean on TripIt: Travel Planner.