Just awful – Grab: Taxi Ride, Food Delivery Review

Beware that if you order food for delivery you can’t cancel the order even if the restaurant keeps delaying the order. We placed an order with Bon Chon at terminal 21. When we placed the order, the app said we would get our food in 25 minutes. There was delay after delay. An hour and a half later we still have not received our food and there is no way of cancelling the order. The call center is absolutely useless.
Review by BenChWI on Grab: Taxi Ride, Food Delivery.