Terrible App on Customer Service – MealPal- Best Meals Around You Review

To start with, I think their website is terrible as well. I stopped my subscription due to wfh. When I tried to review the plan detail on their website, it automatically enrolled me in a plan with no notification/confirmation. Once I noticed I’ve been charged for $100 at bank account, I wrote several emails through the customer service on MealPal app and got no response. And the app didn’t leave any record there for what I’ve sent. And after recheck my email, they are not shown in mail sent. I have to dispute the charge on my credit card but then MealPal went back saying I didn’t request any cancellation. Yes, that’s what’s a defective app lead you to. They tried to give user an impression on the app is opening up you mail app with preset email receiver but do not work at all.
Review by Xiaoyi yang on MealPal- Best Meals Around You.