Support not helpful – Google Fi Wireless Review

Been using the service almost since it came out, originally with a nexus 6. Recently ran into an issue with a second line moving to a new phone, and had to contact support. The app won’t function to activate a new e-sim, and support can’t do anything about it. Second level support is via email only, and they respond every 2-3 days making issues impossible to resolve once they get to second level support. It’s time for me to find another provider.
Review by Taziar on Google Fi Wireless.