Horrible even with Mgr. help in store – Publix Delivery & Curbside Review

Horrible app with terrible user interface. First off, it came up looking like the Publix app. Only a small carrot on icon shows it’s different- it’s really Instacart for Publix. There’s no way to schedule your order time, it chooses for you. It appears to allow you to modify, but only allows “add items”. Also there is no way to cancel the order even if it is immediately after and before an Instacart shopper is assigned. It says to look for the chat bubble but it is not where directions state it is. In fact, I’ve not found it at all. Finally had to call the toll free phone number store manager gave me to cancel it. Of course it will be up to 7 days for refund. Total crap. Use the “ Publix” app instead.
Review by Sleepymom33 on Publix Delivery & Curbside.