Frustrating but it works – eFax App–Send Fax from iPhone Review

This app is fairly simple to use, I guess. I had 16 photos to send and attempted to do so on the app. It gave no warnings that my attempt was too large. It just said “check your sent files”. There was nothing there. So, I decided to try the web version. There it tells me my file attempt is too large. So, I broke the fax down to 10 pages and 6 pages. So eventually, my 6 page fax goes through (I assume) 25 minutes later. My 10 page fax was sent first and still no copy in the sent. So I attempt to break the 10 page down to 2-6 page faxes because now I have to make a cover sheet for each one.. I checked 1 more time before I started with my new first 6 page fax and still nothing there. After retaking the 6 photos of the fax, and sending it off again… I check the sent… and sure enough, the 10 page fax is in the sent folder. I still have not gotten actual confirmation from the receiver as they already left the office for the day. I had plenty of time to get it to them when I started but the entire process to take repeated photos literally took hours to complete. And I have really no way of knowing if the faxes really did send or not, until Monday. So, my 2 stars are based on the assumption that the faxes actually made it over. But there is no clear way to utilize the free trial that I saw as an offer before signing up. Really feels deceptive. If you have the patience of a saint and not time sensitive faxes, with a low amount of pages, sure I guess this app is okay. But if you have critical, time sensitive faxes, don’t use this app. For $16.99 a month ($203.88 per year) this app needs to process a lot faster , have a better pending interface to show if something is or is not processing and estimated times for how long it will take to process and send. With the inconvenience, the slow processing and lack of communication on the ui, it really should be a subscription price for 12.99 a year. You’ve overvalued a very subpar user experience.
Review by AshleyKaye2001 on eFax App–Send Fax from iPhone.