Google Fi has gone downhill, sadly – Google Fi Wireless Review

Google Fi was an incredible service with a lot of innovations. Unfortunately: (a) no 5G support for iPhones, (b) competitors have caught up, and (c) CS has gone downhill - I was traveling in Mexico and on day 5 of a day 8 trip, they randomly stopped my service telling me that I could only use Google Fi "predominantly" in the US, and now my service would only restart when I return from my vacation on Sunday. I had been traveling to some outskirt cities near CDMX, imagine if I had been stuck where I couldn't use my Google Translate app. I get that some PM @ Google thought they were being clever to save money, but I signed up for T-Mobile Magenta Plus plan as I was finishing up my chat with Google Fi CS. I used to recommend Google Fi to everyone (NPS = 10), but as I sit here abandoned by the service I once loved, I'm left with nothing but disdain for the service. Do better, Google Fi. Do better.
Review by don a user on Google Fi Wireless.

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