Sonos is an excellent system – Sonos S1 Controller Review

I hate writing this one stare reviews. 10 years ago I gave Sonos 5 stars. Now they deserve zero. I have been a Sonos owner for about 10 years. The speakers and hardware for the system were excellent but have lost functionality with the latest updates, despite their selling point justifying the extremely high price that they were committed to all future “backwards” compatibility. In my system I have three Play 1s, three Play3s and a PlayBar. Sonos software design has always been poorly designed but I used to be able to play songs directly from my iPhone library but not anymore. The computer app also has lost functionality which is completely unacceptable. The speakers I invested over $2,500 in are no longer functional with the updated system. Sonos “offers” the old “S1” system software in the App store but in reality it only prompts you to upgrade to S2 without ever connecting you to your speakers. Sonos’s troubleshooting chat function is terribly clunky and poorly designed. It is absolutely unhelpful. You too will get screwed by Sonos.
Review by Tall Warrior on Sonos S1 Controller.