WARNING TO IPHONE USERS – Verizon Smart Family - Parent Review

Do not use this app if you have an iPhone and expect it to be able to monitor your child’s texting activity. Buried in the instructions is this disclaimer (below) which basically renders this app useless for all families using iPhones. The lawyers made them admit this limitation on their web site but it’s not brought to users attention. You have to pour over the website and user support pagers to see this small admission of the limitation. This doesn’t affect Android users, only iPhones , but are we given a warning or even a discount for a lesser service? No. Third-party apps that use Over the Top (OTT) data (e.g. iMessage) have to be managed directly on the device.
Review by Kitwood on Verizon Smart Family - Parent.