Ridiculous wait time on a tow truck – BMW Roadside Review

I phoned for asst at 4pm. A truck shows up at 5:25. The truck lift isn't working so they leave and I call again. I phone again two more times and finally at 7:30 a tow truck arrives. What a waste of a Saturday. Next time I'll make my own towing arrangements.
Review by ZZFoster on BMW Roadside.