Poor Customer Service – Texas Hold'em Poker: Pokerist Review

I play this game with friends. It WAS fun. Now, I cannot return messages or chat. I have contacted customer service multiple times with pictures and video. I’ve done everything on my end that they told me to do and still no fix just more issues. *UPDATE - I continue to contact customer service regarding my inability to use messages and chat. Now, my ‘gifts’ don’t work either. I continue to lose the ability to connect with other players. This game was a great social outlet for me. I play for the fun of it and to have fun with other players. It is quickly becoming less and less fun. *UPDATE 2 - Issues continue. No chat. No messages. No gifts. Contacted customer service. They don’t care to fix it because it effects a limited number of players, yet, they continue to ask me to upgrade my review. I don’t have issues with any other apps. *UPDATE 3 - The app continues to not allow me to message other players or chat without being kicked out of the app. It used to work fine. I contacted customer service multiple times. They say the same things over and over and nothing ever gets fixed, but want me to update my review - so I am. I’ve found other, better apps with better players.
Review by Brutus0961 on Texas Hold'em Poker: Pokerist.