Total failure – KelbyOne Review

Update October 3, 2021: app is total junk Apple should ban the money grab operation. Previous review Despite numerous email exchanges for over two months with the developing team this app is a total failure. It seems as if KelbyOne has promoted this app to attract paying customers but fails to deliver. Developing team (if there is such a thing as”developing team”) has shown no ability to fix the app. The latest release claims to have fixed the problem of crashing when watching videos offline. Yet another false claim! And to add to the list of problems with the app, now after it crashed it prompts for the account credentials; however, after entering the user ID, before I even get a chance to enter the password it crashes - bottom line there is no way to start it. The “developing team” clearly has no knowledge on how to develop an app, and clearly has no clue on how to perform app tests (little hint: no need to take an actual flight, download some videos, then turn off the WiFi and attempt to start the app while in “airplane mode”). IT WILL CRUSH! Imagine the users’ frustration, after spending hours downloading videos to watch during some long flight to discover that all that was in vein. The application does not even allow you to mark videos that can be downloaded without the user baby sitting the app, or as some other apps do, allow the user to “sync” previous downloads based on the user’s profile. Complete waist of time and money - stay away from It! Shame on Kelby One for “offering” an app like this.
Review by victim buyer on KelbyOne.