Unresolved bug – Field Service Assistant Review

I get a response from the developer about the program having a bug which preventing coordination with the contact list. This is going on for a while and is taking down the effectiveness of the application. The offered fix still not coming for a while impacting the ones who put the confidence on the app to maintain an efficient service record. Became useless for return visits. I start looking fir other solutions.
Review by Crash and crash on Field Service Assistant.