A good app, but terrible support! – CoPilot GPS Navigation Review

I’ve been using the app for about a year and it has never issued a bad instruction. It’s multiple route to choose from and the traffic features are a real winners. The problem comes when you try to reach someone at the developer for tech support. They are slow to respond, don’t answer your question and leave you high and dry. My subscription is still with in the one year I paid for, but the app is back to basic mode and asking me to pay again. A simply fix for them, you’d think, but no. It’s been 3 days and now the weekend is here and I have no option but to repurchase something for which I’ve already paid. I rely on this app to assist me in safely and reliably doing my job and have communicated that to them, but have been ignored. So buy this app with the knowledge that you may be on your own. Same problem again!! Absolute rubbish support!!!
Review by Americhin on CoPilot GPS Navigation.