Used to be great – Hootsuite - Social Media Tools Review

After nine years with this service, we are out. We’re deleting our company account and moving to something better — which, at this point, isn’t a very high bar. It’s unfortunate that Hootsuite wrecked a wonderful app, but we’re not going to waste labor hours going back and forth with incompetent and apathetic support people. You’d think $600/year would get you a functional app. Nope. After the latest update, posts can’t be scheduled anymore. When we try, it says “Scheduling limit reached. You have 0 scheduled posts. You can schedule a new one as soon as one of your scheduled posts gets published.” Then it does a hard sell to get us to upgrade… even with a Pro account. Without post scheduling, there’s zero point to this app. It also won’t allow us to add any social media accounts, even though we have space in our quota. Mine currently says I have “6 of 0 accounts added.” When I try to add one, it says I need to pay to upgrade. If I delete one, it can’t be added back. On top of all that, everything is now hidden three menus deep beneath a bunch of sales pitches to upgrade. Good luck finding your drafts.
Review by Christofer Williams on Hootsuite - Social Media Tools.

All Hootsuite - Social Media Tools Reviews


Other Reviews