CANCEL your MyChart Account! – NYU Langone Health Review

This app is awful. If your doctor needs to cancel your appointment after enrolling in a myChart account, they will no longer call or text you to inform you - they will simply send an email with a generic message to “check your mychart account”. If you can’t login or don’t have the time to navigate the app, then you will never get the message or know what the message is even about! If you have a myChart account, my suggestion is to call NYU Langone at (866) 262-6458 and ask them to close and delete your myChart account. It’s not enough to just delete the app. Then, if your doctor cancels your appointment, you will actually get notified.
Review by TP4752 on NYU Langone Health.