Uses Bluetooth apparently but can’t connect? – CBORD Mobile ID - for CS Gold Review

Let me start by saying the app has worked for me a few times, so I know they way I am using it can lead to it being successful. The vast majority of the time, though, it says the reader is too far from the phone. My phone could be touching the reader, and it still has this error.
Review by I am a *STAR* on CBORD Mobile ID - for CS Gold.