Backup from iPhone to My Device no longer works. – WD My Cloud Review

This app is broken. My wife and I both have this app installed on our iPhone iOS version 14.4. The backups of photos from iPhone to My Device no longer works. It stopped backing up since October 2020 for me. For my wife’s iPhone, it stopped backing up since December 2020. It used to work for both of us very smoothly. We do not see any error or warning messages so not sure what is going on. The app is still broken. Doesn’t auto not manual upload my iPhone photos to my drive.
Review by JL0120 on WD My Cloud.