Good app, some defects, terrible customer service and some false advertisement along the way. – Overloud THU Review

I’ve tried to contact you guys a good 3-4 times with the same question but it’s been at least a good half year of updates and no reply from you at all: TH-U FULL - I bought it on release and only 6 months later there’s already around 12 “modules” I cannot use unless I purchase them. They also amount to up to 40-60 extra dollars Id have to pay to get them. Update: “AHHHHHH MY BAD!” Just realized it is now called “THU PREMIUM”, no longer FULL.... false advertisement I guess? Lol... Hey, I still got a ton for what I paid - but companies have to understand that often we value more loyalty, decency and honesty than “good deals” which trick you into something that isn’t what it actually was insinuating to be. When I buy “FULL” I actually expect “FULL”, not half of it. Changing the name afterwards doesn’t actually make me feel less tricked. If anything it just makes you look shadier. If I could at least remove from the scrolling panels all those modules I can’t access cause I haven’t “bought” (and will never “buy”, because technically I should own them), at least they wouldn’t clutter my interface and look me in the eye asking for my money (which they already got) while I’m working. Since they went out of their way to constantly push these pricetags around your face, using this app is a constant reminder that I was tricked into purchasing something for substantially more money than I was willing to spend, under the impression I would be getting a killer deal for the lifetime of the product - at this point it’s kinda obvious a year or two down the line I will technically own less than 20 percent of the library available even though I paid for “FULLMIUM”. At least make it so we can actually drag the knobs around, please? I mean everyone has been asking for this since day 1. That would be a worthy update - instead of all of these rigs that are not even part of the “FULL” package. At least I wouldn’t be reminded with each update that I am getting nothing new from this app. Or fix the looper already, these are things me and many more have asked for months now.
Review by Enrique Raphaël Page Pérez on Overloud THU.