Functions are great, WHEN IT FUNCTIONS – HotSchedules Review

I’ve used HotSchedules for years now, and it is always such a hit or miss if it works or not. My workplace schedules over 200+ employees, and when they cannot access their schedules or we cannot pull a roster for the day, this puts a detrimental strain on the business. This happens weekly. They do absolutely nothing about the constant issues with errors opening the app (mobile or web, phone or computer, it doesn’t discriminate). It is a shame this is the only scheduling platform around these days that “makes sense” and has the “functionality” we crave, but only count on it working half the time. It has been like this for years, but it’s been increasingly worse this past year. The system seems like it cannot handle the bandwidth of clients but HotSchedules doesn’t care as long as they get money from your company and it’s employees (to download the app). My company will be moving to our own scheduling system soon, at this point paper and pen would be more reliable.
Review by coreneks on HotSchedules.