Login error/no accounts showing – Achieva Credit Union Review

Won’t let me login in with Face ID, it says “unable to authenticate, an unexpected error has occurred”. When I log in manually it won’t show my accounts, it says “unable to retrieve your accounts, something went wrong fetching your accounts”. My wife is able to use the app without any issues whatsoever (she’s also using it on an iPhone). I would love some help with this. Please and thank you.
Review by MedicFrantz on Achieva Credit Union.