Why keeping $1.40??? – PayTollo - Mobile Tolling App Review

My total payment was $36.40. I requested a full refund since I don't see the benefits of it, but you guys only refunded me $35. No services were even used!!! Update 6/7/21: while I clearly said above that Paytollo has refunded me $35 but is keeping $1.40, their developer team replied on my review here and told me to "send us a quick email so we can refund the transaction fee." - so I thought they would refund me $1.40. I sent an email to their customer service team and Josh said that the $1.40 fee is non-refundable. Do you guys even read the review? I said I want $1.40 back because I never used Paytollo service at all - I simply put money into my fund, decided that it's not for me and requested a full refund! My account was deactivated, so the $1.40 fee for creating the Paytollo wallet should be refunded as well!!! How hard is that???
Review by ktt128 on PayTollo - Mobile Tolling App.