Cookies are wonderful but… – Insomnia Cookies Review

The cookies are amazing!!!! However…. Have ordered a couple times recently when order will say baking, or out for delivery & never arrives. Call takes you to a call center who then will tell you the store is closed. They do refund your order, but an update to the app not allowing you to order at all would be preferred. They offer you no compensation for their error. I would suggest either fixing the app to not allow ordering at all if the store is closed, or at least compensate your customers accordingly for bad customer service.
Review by no need to name me on Insomnia Cookies.