Bad service – My Etisalat UAE Review

My home Internet stopped working for 2 days and after finally the technician came he said that the router configuration need to be reset and he made calls with the company and reset the configuration. Instead of giving me a discount or even say sorry they want to change me for that visit 150 dhs. This is insane, YOUR router need configuration reset, it is not my fault?? I am paying for the internet and for 2 days I had no internet and then you charging me for YOUR router problem.
Review by 1-1-a on My Etisalat UAE.