The worst customer service – iCan | Special Learning Needs Review

We are overseas and in lockdown so knew my lo would appreciate some of his old Baby First friends and use the games to learn. I bought and paid for a year in January but could not get in. Took a bit for me to reach out bc no school, kid w me, overseas... but was told I had some old version so deleted, re-added many times and finally (wasting a mother’s time????). I requested a refund but on and on we finally got in. I was willing to see out the year for the familiarity as challenges duplicate the ABC Mouse and other services we use. Then...in May, I get an email saying my account has been terminated bc of a problem with my credit card! Biatches, I paid for the full (redundant, right?) year in January! I have since gotten no help I my requests to just refund me! I want my money back but will never forgive the grief they caused (hours of my time trying to do their job for them) a mother attempting to homeschool a needy, nearly 4yo, overseas, did I mention this? We have precious few resources and I need every tool I can use. Look out for the Harry the Bunny I shall return to you; he will not be well. Keep it knowing you are a failure!
Review by Llcherington on iCan | Special Learning Needs.