Never received the car and still charged – FOXpress Review

I ordered my Fox Rental car online in December 2020. I went to pick up my rental car in Miami in April 2021. When I arrived at Fox rental car (about 6 miles from the airport), there was a long line. Everyone was complaining about not getting the car they requested and being charged additional money. While in line, I went to the website and it said to call to cancel. I called and was on hold for almost an hour. I decided to go to another car rental place to get a car. I have never been able to communicate (online, email, phone) with anyone at Fox about a refund. I was charged for something I never used. Save yourself the aggravation and go with another company!
Review by RegP on FOXpress.