Good concept. Clunky app and unreliable in reality – Care/of Review

I love the idea of Care/Of. I like that the quiz pointed me to some supplements that I hadn’t considered before that have actually helped with my concerns. However, there are some definite issues. First, this app is super clunky and difficult to navigate. Old subscriptions still show up even if you’ve cancelled them, you can’t back date vitamin tracking, it takes several clicks just to find what’s coming in my next order. One of my least favorite apps on my phone to use. Second, they’ve had a lot of supply issues since the pandemic that they haven’t sorted out. First my orders came in bottles for a couple months (Which was fine. I know they were still adjusting to new demand and supply chain constraints). Now I’ve had several months where certain supplements are just out of stock and not sent with my box - even though they’re not new additions to my box but something I’ve been getting for 6+ months at this point. This in particular defeats the purpose of care/of for me. It’s been over a year since the pandemic started and they’re still blaming things on supply chain and staffing issues. It’s not ok and I’m seriously considering stopping my subscription once I figure out alternatives.
Review by Eck1125 on Care/of.