It was great until we got locked out of the app – S'moresUp - Best Chores App Review

this app has a ton of potential. It set up and has everything I was looking for. I spent 4-8 hours inputting all of the chores and rewards and goals and bonus earn opportunities. It was a little frustrating because sometimes when I’d update a chore that it didn’t need to send a reminder to my son, and change the due time to “anytime” ... it wouldn’t update it and still keep the due time and the notification setting. I even went in and made sure in my settings that it wasn’t set to auto notify. But that was just a small annoyance. The rest was great. UNTIL I got it all set up and went to send an invite to my husband (we share the same email but I wanted to be able to download it to his phone and have him have his own profile. I was just seeing if it would work. But it kicked me off of my app on my phone and when I tried logging into it on his now all it says is “can’t verify credentials”... I even tried pairing my sons and it says the same thing. And my son has a separate email. And I can reset the password- it sends the email to reset the password to our phones and we click and reset the password and it still says the same thing. I even screen shot the passwords to make sure I was typing it in correctly. Yeah it doesn’t let me in. I even tried creating a new account thru a new email I set up specifically so I can have a different email but there’s no way to attach to my original family account and I really don’t want to spend another 4+ hours setting up a new family under all new emails for everyone just for this one app. I emailed support and got the “requested received” auto email and that was yesterday and I haven’t received anything else. Really disappointing because I spent all day yesterday researching different apps that had all of my needs and this one seemed to have it all, until it booted me. Really hope they can sort it out. Otherwise I’ll be forced to go to with a different app.
Review by trulythankful on S'moresUp - Best Chores App.