App stopped working – SwiftScan - Document Scanner Review

An update: none of the suggestions from their support work. I deleted an app and reinstalled it, but it doesn’t let me restore previous purchase because it only recognizes subscription now. And none of my documents got restored! I understand developing your app, and making it more profitable. I do. But making it inaccessible for old customers is a low blow. I did pay for it previously, so at the very least I should be able to use it as it was when I paid for it. At this point I just want to retrieve my old scans, and I’m outta here. There are plenty of other scan apps, hopefully with better ethics. Previous review: I’ve had this app for few years now (paid version, before it became subscription). And never had any issues. Until today, when I needed a scan at important meeting, and though I could see a preview, I couldn’t view the actual file. It was really bad timing for a glitch. And I do hope it’s a glitch, and not because I didn’t subscribe to additional services.
Review by Marnun7 on SwiftScan - Document Scanner.