Horrible Customer Service – Hootsuite - Social Media Tools Review

I was charged two months in a row for a plan I did not subscribe to. I was in the free plan. It is next to impossible to get in touch with any sort of customer service to help. They don’t respond on social media. When I was finally able to connect with someone they were extremely rude and told me that they would not help me if I didn’t cooperate. They wanted me to “cooperate” by accepting the charges. This company is horrible and such a scam. They steal your money. Don’t buy into it.
Review by Maggie2428 on Hootsuite - Social Media Tools.