Portal not working correctly 2/14/21 – MyLVHN Review

It is more important than ever to have information available to a caregiver that cannot go into the hospital at the time because of Covid-19. Generally speaking when my elderly mother is in the hospital I am by her side from admission to discharge. The portal is very helpful when working properly. If my mother is admitted the portal would allow me to see who is caring for her. I could see the nurses from one shift to another, the aides and doctors information. I would also view medications current and add on’s if applicable. It is not working as of 2/14/21 and my mother was admitted on 2/12/21 during Covid. This is extremely frustrating for anyone who is hands on in caring for their loved one. I’m hoping this review gets in the hands of the right person to correct the problem sooner than later Thank you
Review by Lja111 on MyLVHN.