App is Buggy & Functions don’t Work – My Orange Egypt Review

From the very moment I open the app, there is a risk of crashing. A blank message pop ups. Two options are given- continue or cancel. Makes sense that when I select “continue”, the app crashes. I must select ‘cancel’ and the popup message disappears. Why is this even an issue?? Do devs not open the app themselves? There are many features and functions in the app, but none as essential as data usage. The problem is that If I want to view my data usage/remaining, the app crashes. The app is literally useless if it can’t tell me my usage info. When I renewed my plan, I got an error message. So I tried again. Got an error message once more. Then I realized I had renewed my plan TWICE, without any confirmation other than the initial error message. Now I have double my monthly data usage, and only 1month to use it all. Yes, I can carry over the data, which leads me to second issue— the carry over data doesn’t even display. It only shows my renewed plan. disappointing and frustrating experience all around.
Review by JKimRX on My Orange Egypt.