No refund given after flight was cancelled!! – Hopper: Flights, Hotels & Cars Review

I booked an international flight with hopper and then the pandemic hit and the flight was cancelled. I heard nothing from Hopper. They did not contact me with updates and they gave me ZERO REFUND! I booked this flight a year ago and it was scheduled for September. I’ve filed a complaint with BBB but Hopper refused to respond to them. I will NEVER book a flight through Hopper again! This is THE WORST app on the App Store with absolutely ZERO CUSTOMER SERVICE!!! My confirmation number was FDBNDX. I expect a full refund!
Review by MegL24 on Hopper: Flights, Hotels & Cars.