Comcast customer service still stinks – Xfinity Review

Expensive. Service is great when it works. But when the service goes out - just he ready to be annoyed. And if you can actually get through the automated phone call prompts, (which is nearly impossible), You will get a nice human who is basically powerless. That human will offer you a partial refund for your trouble. That will never be seen on your bill. And you will continue to pay. And concast will advertise in their happy tones! (The same annoying happy tones that are in their voice prompts on the phone menu!!).
Review by stewjrtoo on Xfinity.