Always loosing service – Xfinity Review

Always loosing service. Every time I call tech support they only tell me to restart my router and do nothing to fix the problem long term. At times that doesn’t work and then they have me on the phone for hours doing various things on their end. Like I said whatever they do is a temporary solution to get me back up running in that moment because the problem persists. They even threatened to charge me when I requested a technician come out to examine my lines. So not only do I feel like I work for Comcast with the extended times I spend with customer service without pay, but now they want me to pay them to fix their product! I am already paying over a hundred dollars a month for this service! Horrible!!!
Review by Grayce47 on Xfinity.