No wait times/unresponsive – K Health | Primary Care Review

No wait times and they’ll disconnect you if you take too long to respond. It’s also really difficult to explain what’s wrong when they don’t let you type anything long in the chat box. The questions they make you answer seem like they’re fishing for the easiest ways to make money. Overall this app is a trap to get you to pay extra money for them to refer you to a primary. After my initial visit I being disconnected 3 times I finally got my things in order to schedule a lab, so I did and I got a text from the app at 4 am and they connected me with a doctor the second the results came in (so if you’re not up at 4am don’t bother). He asked if I would like the results emailed to me so I said yes he said it would emailed within 24 hours and today is day 3 of no results and radio silence from their feedback team. I will be deleting this app as soon as I get my test results back
Review by Letsgrategatsby on K Health | Primary Care.