Really can’t believe the quality of this app. – Costco Review

I have had this app for years and have to just say it’s awful. Really awful. I know when apps get worked on they create and remove bugs, but this is embarrassing for such a solid company. Last night I went to return and replace an item using the app. At first it showed which (happens often) that the buttons brings you to broken link with a teddy bear lying on its side. Cute if you are two. Then when I gave it another attempt it said with a red box it couldn’t do it and to call customer service. I tried again and the same. The a half hour later I get a confirmation email stating the return and replacement has been completed. I then went to us the app to print or email the label but once again it didn’t work. This app is garbage and is really embarrassing for Costco. I have hung in for years hoping this app would get better, but it just trash and barely functional. I personally would read all the reviews to the guys who work on this as you show them the door. Very disappointed in the quality and ultimately service Costco chooses to display in this broken mess of an app.
Review by hipstercracker on Costco.