You say you have our back but not true! – Lyft Driver Review

When a rider’s location says “city, state” and they are actually at Lowe’s after work. She says she uses Lyft regularly and I had to drive several more miles to get to her and she was angry with me when I arrived! There are totally wrong address locations and terrible integration with 3rd parties like insurance and gogo grandparent. When a driver is having totally bad reviews all of a sudden, could it possibly be the fault of the app and not the driver? Lyft should personally reach out to drivers and see what is going on especially if the driver has been platinum and 5.0 for over 3500 rides!
Review by KatieRiderOH on Lyft Driver.