Update. Video loss control in version 2 – Swann Security Review

Please consider adding a switch or delay to notifications of video loss. I have one 8580 system that up to 20 times a day notifies me of video loss. The cable provider can’t seem to find the intermitting problem. The outage is always about 30 seconds induration. The app gives the user no control over this. Perhaps an on off switch or even better an adjustable delay of the notification of up to one minute would be great. Video loss is something we all have to deal with for various reasons. Usually they are all are temporary and really no need for a notification. Thanks To the developer who responded to my review. Thank you. However the response didn’t address the issue correctly. My wife and I are both using the Swann security app with the same account login and have 3 NVR8580s. As the app is now we both must see all 3 NVRs. She cannot see just one. She does not want to see my business NVR cameras or get alerts. Yet I need to see all 3 NVRs. The latest release locks Our apps in sync. I cannot delete one NVR on her app as It deletes it on mine also. It seems changes have now been made that limit our ability to use multiple devices with the same account on different phones. For instant. I have 3 homes with Swann NVRs. I monitor all 3 but my wife only wants to monitor our main home. That’s not possible with the latest update. All apps with the same account login must now be logged into all 3 houses. No way around it. It you delete one NVR on one phone It deletes on all phones. I tried a work around. Registered one home with a new account. But I was block from logging to second account on the same app. So now you cannot login to 2 different accounts on the same app. So again a road block. On HomeSafe all the above is possible. I believe this will be problematic for users with multiple devices who need independent app functions. The app should surely allow logging into multiple accounts. Thanks for considering these problems. Playback will not find an intelligent alert. It will not find an alert of people or vehicle. You guys must fix push for everyone using intelligent feature and not using motion. Crashes on playback. notification only works on motion detect now and not intelligent detect. I do not use motion only intelligent so can’t use the app. App still very slow to start up and get logged in and see live. Homesafe is still much faster. Please add sound on/off in playback. Don’t want every one to hear and don’t want to have to mute phone. latest update can no longer add a cctv device ID manually. Still cannot turn speaker off on playback. Still cannot control playback with slide control. Each release Getting better. Thanks. Can’t turn speaker off when in single view screen or on playback. Can’t maintain a video stream in live mode or playback. High image doesn’t work at all. Should play back next event like HomeSafe instead of stopping on the one playback event. Playback control not working at all. Be great if event image could be beginning of playback video like night owl instead of the figure of a person. Many of us have multiple devices and need to be able to select which device, and cameras on each device, to view or playback. Need to sync playback on multiple cameras. When searching for an event and multiple cameras where set to record the event it would be great to know which camera triggered the event. Maybe a star on the trigger icon. Need more screen layout options and Select if screen layout is to be by name or camera order. If viewing multiple devices the cameras on the devices should be shown separated and not mixed together. Not sure why Swann is moving away from homesafe. It works pretty well. Just needs intelligent event search and faster way to playback an event. I am a software developer for a major company. I don’t understand why all Swann apps are not updated when major bugs are present or when improvements to their devices have been made but not to their apps. Swann view has not been updated in almost 2 yrs. These apps are really poorly writing and so many people who have purchased their products are so dependent upon them.
Review by js5itunes on Swann Security.