Get it together Medtronic – Guardian Connect US Review

I just recently purchased a iPhone 12 pro and since Medtronic doesn’t have the proper technologist / developers they recommend NOT UPGRADING YOUR PHONE AND SOFTWARE in order to keep their glucose monitors working. Let’s unpack this suggestion for a moment. 1. When apple releases an update it’s because 8 out of 10 times there is some sort of security / performance issues they are FIXING. To suggest to customers NOT to upgrade their iOS is reckless and terrible advise to give customers. 2. Why aren’t they ahead of new iOS releases. I have to expect that 7.5 billion dollar organization should have this all figured out. Instead, their users have to sit idle while they get it together. 3. You keep sending me transmitters knowingly that at some point those will not work with the new devices / iOS upgrades. I never wrote app review before until now. This organization should be ashamed to be providing such suggestions and terrible service. I’m speculating here, but I have to think the suggestion NOT to upgrade your iOS has to be against apples policy. Other customers should think twice before moving forward with this solution (or lack there of). Let me just additional context. On 1/28/21 Apple announced publicly that there are multiple security vulnerabilities in iPhones which allow malicious actors to GAIN elevated privileges and remotely execute code on these devices. So Medtronic, STOP telling people not to update their devices. It’s reckless and frankly laziness on your part. Shame on you for having a message in your app telling people NOT to upgrade their device. Get it together and start growing up as a tech company.
Review by AM1031 on Guardian Connect US.