Software issues – Swann Security Review

I have installed Swann NVR. This version of software does not allow to connect directly to static IP and only allows to configure through their dynamic ip management. Old swan softwares allowed direct static ip connection. I don’t know if this is related Swann’s dynamic IP connection issue, but this software sometimes does not connect to my camera. Please add static ip option to this software and respect customer’s right for connection information privacy. I got respose irrelevant answer about how to configure nvr server from the Swan suppot. Again, my simple question is, Is there a way to specify static IP and port instead of QR code while adding a device in this app, Swann Security? I don't see any option for that in this ios app.
Review by Old customer. on Swann Security.