App horrible but donuts great – Duck Donuts Rewards Review

Love the donuts but the app is frustrating to use. It takes way too long to put together an order. One of the perks of duck is that you get to select your own toppings but the app makes it difficult to do. If I order build my own dozen, I can’t chose fan favorites. If I am in the store then there I’d a section at the top of the ordering pad for those. It would be a lot easier if a user picked a dozen donuts and then there was one screen for each donut. Swipe right to the next one or swipe left to go back and change. My solution is to order from within the app at the store and then give them my order. The employee hand writes it n the receipt. Please be aware that they charge a $1 service fee. Why? The app helps the customer and the store, total junk app. Please fix the app.
Review by donut guy 555666 on Duck Donuts Rewards.