Customer services is a fraud – Passport Parking Review

The App works fine but mind you, if you make a mistake or have any issue, dont expect their customer service to be of any help! They first “hide” the “contact us” button pretty well so it is not easy to find it. Once you find it, under FAQ, it seems a robot answers your request. If you try again because you cannot resolve it, they take forever if ever to respond! They know the amounts you claim will not be worth a day of complaining and trying to get answers so I guess they use this strategy of not resolving reported issues as just another good and strong revenue stream! This should not be lermitted by law, it is sheer theft and fraud and the cities using this service should know about it!
Review by NenaCH on Passport Parking.