Very upset – Chewy - Where Pet Lovers Shop Review

I have two wonderful 10-month-old Brussels Griffons and they are going on for surgery tomorrow (1-25-21) and I went on the Chewy app, made an account and everything. I found exactly what I needed for their recovery to make it the best possible for them. I went with Chewy because everywhere i looked talked about how fast the shipping was and I really needed my order to get to me quickly. So I place my order, thinking everything is great. The next day after I placed my order, I get an email saying that in order to ship my order, I needed to call and verify some information. Thinking that was weird, I called anyway because I needed the items for my fur babies. I call in, the lady was nice, she asked for all the information, my email, my phone number, the shipping address, billing address, and payment information. I hang up thinking everything was good. The next day, I get an email CANCELING MY ORDER! So now I have to run around town hoping to God that one of the pet stores local to me has exactly what I need because my babies have surgery TOMORROW and I have nothing for they’re recovery all because Chewy canceled my order for no reason!
Review by Angry Furmomma on Chewy - Where Pet Lovers Shop.