Buggy application and poor customer service, smh – Bird — Ride Electric Review

Just one more company compacting on the every day struggle. I often use bird to make the short trip from work to my bus stop so I can catch the earlier connection. Tonight wasn’t much different, got off at the stop, parked the scooter out of the way, hit “end ride”, took the picture of my scooter when prompted, and got on the bus. Everything went off as usual, or so I thought. Imagine my surprise when I find out the app had made a mistake and continued to charge me for time riding the scooter even though my GPS clearly put me far from it at the time. OK honest mistake right? Just one that is going to cost me $19 for a usually $3 dollar ride! I contacted the company and they had the audacity to offer me $7 of bird credit? Come on! After being a loyal customer with them for months they revealed themselves to be just another scam draining the bottom line. Never going to use bird again. Guess I’m a Lyft man now.
Review by Ymmij95 on Bird — Ride Electric.