Good but severe connectivity issues! – Cync (the new name of C by GE) Review

Everything was working great until I bought the C-Reach to add HomeKit voice control to my LED lights. Now, I can’t control my lights anymore and the app keeps saying unable to connect. I’ve tried all the troubleshooting steps and even factory reset both devices about fifteen times now. After I completed the reset, everything connects normally but after five minutes everything disconnects. In the troubleshooting steps, it keeps telling me to reset all the devices & turn the power off but doing that doesn’t fix the issue of all the devices disconnecting after setup! This is really starting to get frustrating... calling support won’t fix anything either because they will tell me do perform the same steps over again. This app needs an update ASAP!
Review by jordntheking on Cync (the new name of C by GE).